Case Study – New Health Insurance Product

Bupa is a large and well known health insurer. The project was to introduce a new health insurance product. The development and testing team was based partly in the UK, and partly off-shore. 

The remit for the project was:

  • Leading a team of three offshore based testers in writing and executing scripts for manual testing, functional testing, and regression testing based on requirements and Acceptance Criteria in User Stories.
  • Identification of gaps in User Stories and Acceptance Criteria.
  • Creation and insertion of test data to the database using SQL, and modification of test data to test different scenarios.
  • Raising defects found with instructions for reproduction of issues, including screen shots where appropriate, and demonstration of the defects to the relevant developer.
  • Chasing defect fixes for retesting within the sprint, ensuring that commitments were kept.
  • Production of sprint end reports for the relevant Scrum Master and Project Manager.
  • Demonstration of completed stories to the relevant Product Owner.

Methodologies used in the deliverance of the project included:

Agile, Confluence, Quality Centre, .NET